File a warranty claim
Something not working on your certified device? Enter your TAJDEED certificate code and we'll take it from there. No account needed.
Before you start
- Have your TAJDEED certificate code ready (it starts with TJD-).
- Covered repairs are carried out by certified shops at no cost to you.
- We'll call you to confirm the details and point you to the nearest shop.
On your TAJDEED certificate, above the QR code.Don't have it? Look up your certificate
Not sure which one? Pick the closest and explain it in your own words below.
Connectivity
Camera
Sensors & biometrics
Audio
Storage
Display